Business Partner Code of Ethics
CEO, General Counsel, CFO
Last reviewed: 16 April 2026
Version: 1.0
Approved By: Name: Cint Board of Directors, Date: 29 April, 2026
Click on the three dots on the top right to export this article in PDF.
Purpose and Scope
Cint Group AB and its subsidiaries and affiliates (“Cint”) are committed to acting ethically in all aspects of our business and maintaining the highest standards of honesty and integrity. We expect and require all third parties providing goods or services to Cint, or otherwise acting on Cint’s behalf, including vendors, suppliers, contractors, consultants, agents, intermediaries and other third parties or business partners (collectively, "Business Partners") to share this commitment.
This Business Partner Code of Conduct defines the non-negotiable standards required to do business with Cint. It supports the principles set out in Cint’s Code of Conduct and aligns with Cint’s Anti-Bribery Policy, Human Rights Policy, Whistleblower Policy and Procedure, Anti-Fraud Statement and Joint Modern Slavery Statement.
Business Partners are responsible for ensuring that their employees, agents, subcontractors and other representatives comply with the standards set out in this Business Partner Code of Conduct.
Business Integrity and Ethics
Anti–Bribery and Corruption
Cint has zero tolerance for bribery. Business Partners must not, directly or indirectly, offer, promise, grant, or authorize the giving of money or anything of value to any person to unduly influence them or obtain an improper business advantage. Business Partners are also expected to maintain adequate internal controls, policies and procedures reasonably designed to prevent, detect and address bribery and corruption risks in connection with services provided to Cint.
Fair Competition
Business Partners must compete fairly and ethically and shall not engage in any anti-competitive practices, such as bid-rigging, price-fixing, market allocation, or the exchange of sensitive competitive information with rivals.
Trade Sanctions and Export Controls
Business Partners must comply with all applicable trade sanctions and export control laws, including those imposed by the United Nations, the European Union, the United Kingdom, and the United States. Business Partners shall not attempt to circumvent these regulations in their dealings with or on behalf of Cint.
Conflicts of Interest
Business Partners must avoid any situation where personal, social, financial, or political activities interfere with their ability to act in the best interest of Cint. Any potential conflict of interest involving a Cint employee (e.g., family relationships or personal interests) must be disclosed immediately.
Business decisions taken on behalf of or in connection with Cint must be made objectively and in the best interests of Cint.
Financial Integrity and Accurate Records
Business Partners must maintain complete and accurate books and records relating to services provided to Cint and must not engage in fraud, falsification of records or misleading reporting.
Non-Discrimination and Harassment
Business Partners are expected to conduct themselves professionally and to treat one another and Cint employees, contractors and all others who do business with Cint third parties (“Cinters”) with dignity and respect at all times. Harassment, including sexual harassment, bullying, or other inappropriate conduct, is strictly not tolerated. Business Partners are responsible for ensuring that their personnel are aware of, and comply with, these expectations and any applicable Cint standards when performing services. Business Partners must promptly report any complaint or incident involving their own personnel and any Cinter(s), and are expected to cooperate in good faith with any resulting review or investigation, subject to applicable law. Failure to comply may result in removal of Business Partner personnel or termination of the Business Partner’s business relationship with Cint, in accordance with applicable agreements and law.
Responsible Use of Technology and Artificial Intelligence
Where Business Partners develop, provide or deploy artificial intelligence systems or data-driven tools in connection with services provided to Cint, they must ensure appropriate human oversight, risk assessment, transparency, data quality controls and safeguards against discriminatory outcomes, consistent with applicable laws and regulatory requirements.
Labor Standards and Human Rights
Dignity, Respect, and Non-Discrimination
We respect the communities we work in and the people we work with. Business Partners must provide a workplace free from harassment and discrimination.
Requirement: Discrimination based on race, ethnicity, gender, sexual orientation, religion, disability, age or any other protected status is strictly prohibited. All workers must be treated with dignity and respect.
Modern Slavery and Child Labour
Cint recognizes the right of every child to be protected from economic exploitation.
Requirement: Business Partners must strictly prohibit the use of child labour and forced labour (modern slavery) in their operations and supply chains. Business Partners are expected to act consistently with Cint’s Joint Modern Slavery Statement, complying with all applicable international standards.
Working Conditions
Business Partners must provide a safe and healthy work environment for all employees, adhering to all applicable health and safety laws. Abuse, whether physical or verbal, is strictly prohibited.
Supply Chain Due Diligence and Transparency
Business Partners are required to uphold the standards of this Business Partner Code of Conduct throughout their entire supply chain.
Requirement: Business Partners shall implement appropriate due diligence processes to identify and mitigate risks related to human rights, labour standards, and environmental impact in their own supply chain. Upon request, Business Partners must provide Cint with reasonable transparency into their supply chain to demonstrate compliance with these standards.
Business Partners are expected to cooperate with reasonable requests from Cint for information necessary to support Cint’s legal or regulatory sustainability reporting obligations.
Data Protection and Confidentiality
Confidentiality
Business Partners are often entrusted with Cint’s confidential information, including business secrets and proprietary data.
Requirement: Business Partners must protect non-public information and share it only with authorized individuals who have a legitimate need to know. Confidentiality agreements must be honored strictly.
Privacy and Data Security
Cint prioritizes the privacy rights of individuals globally.
Requirement: Business Partners who process personal data on behalf of Cint must comply with all applicable privacy laws, most notably the General Data Protection Regulation (GDPR). Business Partners must implement strong information security measures to safeguard data and disclose personal data to third parties only when legitimate grounds exist and appropriate protections are in place. Furthermore, all personal data processed or stored on behalf of Cint shall be hosted in the European Union (EU) unless an alternative location is explicitly agreed upon in writing by Cint.
Business Partners are expected to notify Cint without undue delay of any actual or suspected data breach affecting Cint data.
Environmental Responsibility
Business Partners are expected to conduct their business in an environmentally sustainable way.
Requirement: Business Partners must comply with all applicable environmental laws and regulations. Cint encourages its Business Partners to actively seek ways to reduce their environmental impact, improve efficiencies, and invest in sustainable products and services.
Business Partners are expected to support Cint’s sustainability objectives and cooperate in providing information reasonably necessary for Cint’s environmental and sustainability reporting obligations.
Monitoring and Reporting
Compliance
It is the responsibility of every Business Partner to understand and comply with this Business Partner Code of Conduct. Failure to comply may result in the termination of the business relationship, assignment, or contract.
Right to Audit and Verification
Cint reserves the right to verify a Business Partner's compliance with this Code.
Requirement: Business Partners must maintain accurate records to demonstrate their adherence to this Business Partner Code of Conduct. Cint, or an appointed third party, shall have the right, upon reasonable notice, to conduct assessments, inspections, or audits of the Business Partner’s facilities, records, and systems related to the services provided to Cint. Business Partners must cooperate fully in any such verification process.
Whistleblowing and Speaking Up
We respect the right to speak up if something isn’t right. If any violations of this Code, illegal acts, or unethical behavior are suspected, Business Partners have a responsibility to report it. Reports can be made anonymously through Cint’s confidential whistleblowing system, which is encrypted and password-protected: Cint Whistleblowing System
Cint enforces a strict non-retaliation policy for anyone who reports a concern in good faith.
Training and Communication
Business Partners are responsible for communicating and training their relevant personnel on the requirements of this Business Partner Code of Conduct.
Requirement: Business Partners must ensure that all of their employees, agents, and subcontractors involved in performing work for Cint have received appropriate and regular training on the provisions of this Business Partner Code of Conduct, particularly those related to Anti-Bribery, Data Protection, and Labour Standards. Business Partners are expected to maintain records of such training.